turismo.news September 3, 2026
Turismo y CapacitaciónPublished September 3, 20261 min read

Infotep stakes its claim as the training ground for Dominican tourism talent

JSBy Joan SanzCurated by Joan Sanz. · September 3, 2026 · Follow on LinkedIn
Voice reading · ~1 min

Maira Morla, director general of Infotep, has come out to defend the institution's role as the breeding ground for Dominican tourism talent. In a context where Punta CanaPunta CanaThe main tourism hub of the Dominican Republic, on the eastern tip, famous for white-sand beaches, all-inclusive resorts and its own international airport., BávaroBávaroA beach area next to Punta Cana with one of the Caribbean's largest hotel clusters and a long white-sand shoreline., and SamanáSamanáA north-eastern peninsula known for humpback whale watching, unspoiled beaches like Rincón and waterfalls such as El Limón. are growing at full speed, staff training is the bottleneck that worries hoteliers most, and the entity's response has been clear: without technical training, there is no service quality to sustain the destination.

According to Infotep, via Arecoa, the institute has prioritized the programs that tourism hubs demand, from languages to food and beverage management. That practical approach is what the sector needs, where theory abounds and skill is measured day to day at the resort.

My take: Dominican tourism doesn't compete on sun and beach alone, it competes on service. That's why Infotep stepping up with staff training directly hits hotel profitability and the traveler's experience. Better-trained teams work more confidently, serve better, and tips go up. The state, through taxes and increased activity, notices it in its revenue too. Everyone wins.

Quick questions

What is Infotep and what does it do?
The National Institute for Technical and Vocational Training (Infotep) trains Dominican workers in technical and professional skills, including tourism-specific programs.
Why is tourism training important in the Dominican Republic?
Because tourism is the country's economic engine and service quality depends on staff. Training improves the visitor experience and the destination's competitiveness.
What tourism programs does Infotep offer?
Infotep offers language courses, food and beverage management, customer service, and other hands-on skills demanded by hotels and restaurants in hotspots like Punta Cana or Bávaro.
How does training benefit the hotel sector?
Better-trained staff perform better, serve guests more effectively, and reduce turnover. That means more efficient hotels and a stronger reputation for the Dominican destination.
What economic impact does training have in the DR?
It impacts state revenue through taxes, workers' tips, and repeat visits from satisfied tourists. Training lifts the productivity of the entire sector.

Was this article useful?

Enjoyed this? Share Turismo News

X LinkedIn WhatsApp

The daily brief

The Dominican tourism brief, in your inbox

Hotels, airlines, MITUR, cruises and destinations. One sharp email a day. Free.

The brief Dominican travel professionals read every morning.

Editorial content by Turismo News. It may contain errors. Verify anything important with the original source.

This article may mention third-party products, companies or services for informational purposes. Turismo News does not endorse them and is not responsible for them or for what they offer. Editorial content curated by the Turismo News team.

Produced with AI assistance and editorial review.

← Back to Turismo News

Turismo News is an independent digest. It is not the official site of any brand mentioned. Content is editorial and curated, and may contain errors. Verify anything important with the original source. This is not financial, legal or investment advice. Some links or blocks may be sponsored or affiliate. Trademarks belong to their owners. You can unsubscribe at any time with one click, and you can request access or deletion of your data at turismo.news/contact.

⚙ Admin