The mobile key turns the guest's phone into the room key, with no stop at reception. It activates after online check-in and opens the door over bluetooth or NFC. It cuts queues, saves plastic cards and is the gateway to a contactless stay.
Example The guest steps out of the taxi and walks straight into the room, unlocking it with the phone.
A check-in kiosk is the machine or app that lets the guest register alone, with no queue at reception. It...
Hotel technologyAn API is the door through which two programs talk and pass data with no human in the middle. In a hotel it...
Hotel technologyA customer data platform pulls everything you know about each guest into one place, whether it comes from the...
Hotel technologyA CRM is the system where the hotel stores and works its guest relationships: history, preferences, campaigns...
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