Aerodom launches app to coordinate its airports in real time

Aeropuertos Dominicanos Siglo XXI (Aerodom) unveiled the Airport Community App, a platform built by AirportLabs that connects airlines, state agencies, service providers and other players operating at its terminals in real time. The tool aims to replace phone calls and emails with a single channel where every issue is visible instantly, as Dominican Today reported.

The detail matters because the airports Aerodom runs, from Las Américas to those in Puerto Plata and Samaná, handle a big chunk of the international traffic feeding tourists into the provinces. When a migration delay, a gate change or a late flight is flagged too late, the visitor pays for it in their first impression of the country.

Better coordination is not an operational luxury. It is connection time saved, fewer passengers lost to missed links and an experience that starts working in your favor the moment the aircraft touches down. Digitizing airport operations is one of the most profitable levers the destination has. Aerodom is moving in the right direction.