turismo.news September 7, 2026
Investment & M&A1 min read

Infotep and Grupo Puntacana join forces to train tourism talent in the East

Voice reading · ~1 min

Infotep (the National Institute for Technical and Vocational Training) and Grupo Puntacana have laid the groundwork to strengthen tourism skills in the East, as reported by Arecoa. The meeting is part of a broader strategy to close the gap between what Punta Cana and Bávaro resorts demand and what current training programs offer.

No small issue. The East concentrates a large share of tourist arrivals, and every new hotel needs skilled staff in maintenance, kitchen, guest service, and management. With this alliance, Infotep brings its courses closer to the real needs of operators. The takeaway is clear: a destination's competitiveness is played out as much on its beaches as in the quality of its people.

And here's the part that matters most. When Grupo Puntacana sits with a public agency to shape curricula, the win goes beyond one company. It means better-paid jobs, higher hotel productivity, and a stronger tax base for the eastern provinces. Less turnover, more know-how, and a destination able to deliver first-class service. In a Caribbean where everyone sells sun, the difference will come from whoever trains its people best.

Quick questions

What is the deal between Infotep and Grupo Puntacana?
It's a public-private alliance to design job training programs tailored to the actual needs of the tourism industry in the East, according to Arecoa.
Why is training important in Punta Cana?
The East is the DR's main tourist zone: every new hotel demands skilled staff. Training improves service quality and destination competitiveness.
How does this alliance benefit the local economy?
Training local talent raises employment quality, boosts hotel productivity, and generates more tax revenue for eastern provinces.
Which areas will Infotep cover?
Details are yet to be announced, but it's expected to cover hospitality cooking, maintenance, front desk, and tourism service management.
What does it mean for the future of DR tourism?
It reduces reliance on external talent, strengthens the country brand, and positions RD as a leader in service. Investing in people pays the highest returns.

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